HSE management for industrial & mine-site operations
Run safety as one connected system — not a stack of spreadsheets.
Capture what happens in the field, investigate it properly, and drive every corrective action to closure — with scheduled audits to prove the controls are in place. One platform, fully bilingual (English / French).
Built for mining and heavy industry · English & French · Multi-site, multi-company
Trusted across mining and industrial operations
Used by mining and industrial operations across West Africa and Central Asia.
The problem
Safety data is everywhere — and closing the loop is nobody's job.
Incidents land in email. Investigations get done differently every time. Corrective actions live in a spreadsheet until the next audit surfaces what slipped. When a regulator or your own leadership asks “did the control run, and was it fixed?”, the answer takes days to assemble.
MineCare connects the whole chain so issues are closed out, not lost.
Replace damaged guard · CV-12
- Owner
- Unassigned
- Due
- 2026-04-30
- Verification
- —
- Source
- Spreadsheet, row 38
Module 1 — Incident management
Capture and triage incidents the moment they happen.
File an incident with what, where, when, and severity. It routes automatically to the right Head of Department, who approves or rejects with the decision on record. Approved incidents promote straight into a formal investigation. Sequential reference IDs and a full activity history on every one.
- Routes automatically to the right Head of Department for approve or reject — with the decision on record.
- Approved incidents promote straight into a formal investigation.
- Sequential reference IDs and a full activity history on every incident.
| Consequence | Likelihood → | ||||
|---|---|---|---|---|---|
| 5 | |||||
| 4 | |||||
| 3 | |||||
| 2 | |||||
| 1 | |||||
| 1 | 2 | 3 | 4 | 5 | |
Module 2 — Investigations
Investigate by a method, not by memory.
Launch an investigation from any approved incident, with ICAM and 5-Why built in and the method suggested from severity. Build your own investigation forms per department and severity, then fork and reuse them across the organisation.
Assign a team, capture findings, contributing factors, and involved parties, attach evidence, and raise corrective actions directly — with a reviewer workflow for sign-off.
| Action | Owner | Hierarchy | Verification |
|---|---|---|---|
| Install interlock guard on CV-12 | RK | Engineer | VERIFIED · CLOSED |
| Add LOTO step to isolation procedure | JD | Administrate | Overdue |
Module 3 — Observations
Turn every employee into a set of eyes for safety.
Any employee can flag an unsafe act, an unsafe condition, a near-miss — or good practice worth recognising — from any phone browser, with photo and document evidence. HSE triages the queue: accept, acknowledge, assign, reject, or escalate straight to an incident in one step. Reporter identity can be masked from non-HSE viewers, so people report without fear.
Track participation, open-vs-closed trends, time-to-close, corrective-action completion, and how often observations turn into incidents — the leading indicators that tell you where to act before something happens.
Works in any modern phone browser — no app to install.
Module 4 — Scheduled audits & inspections
Prove the controls are in place — on a schedule, by department.
Build versioned, templated checklists once, then set recurring schedules per department (daily to yearly, with optional seasonal windows) that generate instances automatically. Target a role within a department — say, every Electrical Supervisor — with an optional specific-person override. Conduct each check item-by-item (pass / fail / N-A) with comments and photo evidence on failures.
- Earthing tested
- Isolation points labelled
- Panel access controlled
| Check item | Result | Weight |
|---|---|---|
| Guards fitted and secure | PASS | 10 |
| Emergency stop functional | PASS | 10 |
| Fire extinguisher in date | N/A | — |
| Spill containment present | FAIL | 5 |
| Isolation verified before work CRITICAL | 0 — AUTO-FAIL | — |
| Overall | AUTO-FAIL |
Automatic compliance scoring, weighted or simple — with an automatic fail when any critical item fails, so one missed critical control can't hide behind a good overall score. Every failed item raises a corrective action tracked to closure.
The convergence
One corrective-action register for the whole operation.
Observations, investigations, and failed audits all raise actions into the same register — classified by the hierarchy of controls (eliminate → substitute → engineer → administrate → PPE), with an owner, due date, and completion percentage. Actions that need it aren't “done” until a verifier signs off. Overdue actions escalate automatically by email to the owner, the department head, and HSE management. Nothing tracked on the side, nothing forgotten.
| Action | Owner | Control | Due | Completion | Verification |
|---|---|---|---|---|---|
| Install interlock guard on CV-12 | RK | Engineer | 2026-05-18 | 100% | VERIFIED · CLOSED |
| Re-survey highwall exclusion zone | TM | Eliminate | 2026-06-22 | 60% | Pending |
| Add LOTO step to isolation procedure | JD | Administrate | 2026-05-10 | 40% | Overdue ESCALATED |
| Toolbox brief on spotter positioning | AO | PPE | 2026-06-30 | 20% | Pending |
Hierarchy of controls
How it connects
The whole chain, connected.
A field observation that turns out serious escalates into an incident → the incident is reviewed by the HOD and drives an investigation → a scheduled audit that fails raises corrective actions → everything lands in one register with overdue escalation and verification sign-off.
- Observation Caught in the field.
- Incident Logged and HOD-reviewed.
- Investigation ICAM / 5-Why root cause.
- CAPA One register, verified close-out.
- Audit Proves the control holds.
For directors
A system of record that holds up.
- Bilingual by design
Full English / French across the entire interface.
- Your org, modelled properly
Multiple companies and departments, heads, roles, employees, with role- and company-scoped access.
- Auditable end to end
Every state change and edit logged with who and when; reference IDs, soft-delete, and retention on key records.
Book a demo
See your safety workflow in one place.
A 20-minute walkthrough on your own incident-to-audit flow — in English or French.
Straight answers
Questions HSE teams ask first.
What is HSE management software?
HSE management software is a single system for managing health, safety and environment work — capturing field events, running investigations, tracking corrective actions to closure, and scheduling audits to prove controls are in place. MineCare connects observations, incidents, ICAM/5-Why investigations, corrective actions and audits in one bilingual (EN/FR) platform for industrial and mine-site operations.
What is the difference between an observation, an incident, and an investigation?
An observation is a field report of an unsafe act, unsafe condition, near-miss, or good practice. An incident is an event that is formally logged, triaged, and approved by a Head of Department. An investigation is the methodology-driven analysis (ICAM or 5-Why) of an approved incident that finds contributing factors and raises corrective actions.
Does MineCare support ICAM and 5-Why investigations?
Yes — both ICAM and 5-Why are built in, with the method suggested from the incident's severity. You can also build and reuse your own investigation forms per department.
Is MineCare available in French?
Yes — MineCare is fully bilingual across the entire interface, in English and French.
How does MineCare track corrective actions?
Every corrective action lands in one register, classified by the hierarchy of controls, with an owner, due date and completion percentage. Overdue actions escalate automatically by email to the owner, department head and HSE management, and actions that need it aren't closed until a verifier signs off.
Can field workers report from a phone?
Yes — any employee can file an observation from any modern phone browser, with photo and document evidence. There is no app to install.
How long does it take to deploy?
Weeks, not quarters — MineCare deploys far faster than enterprise EHS suites that take nine to eighteen months.